Privacy Policy | How We Protect Your Data | PlayPro

Privacy Policy

Privacy Policy Legal Conditions

At PlayPro, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and disclose information about our users when you use our website and mobile application.

Information We Collect

We collect information directly from you, such as when you create an account, book a service, or contact us. The information we collect includes:

  • Contact Information: Name, email address, phone number.
  • Profile Information: Interests in racket sports, skill level.
  • Booking Information: Details of services booked, payment information.
  • Usage Data: Information about how you use our website and app.
  • Location Data: To provide location-based services and improve user experience.
  • Contact List: To enhance the user experience by connecting with other players.
  • Images and Camera Access: Uploaded for profile customization and sharing within the community.
Data Collection and Use

We may collect and use the following information:

  • Contact List: To connect you with other players and enhance your user experience.
  • Images and Camera Access: For profile customization and sharing within the community.
  • Location Data: To provide location-based services and enhance user experience.
  • Other Information: For improving our services and personalizing your experience.
User Rights

As a user of PlayPro, you have the right to obtain confirmation from us, the Data Controller, regarding whether your personal data is being processed. If it is, you have the right to access your personal data and the following information:

  • Purpose of Management: The reasons why your data is being processed.
  • Categories of Processed Data: The types of data being processed.
  • Recipients: Any third parties who receive your data, if applicable.
  • Transfer and Adequate Guarantees: Information about data transfers and any safeguards in place, if applicable.
  • Storage Period: The length of time your data will be stored.
  • Rights of Data Subjects: Your rights regarding your personal data.
  • Automated Decision-Making Process: The existence of any automated decision-making processes, if applicable.

We provide a copy of your personal data upon request. If the request is made electronically, we will supply the information in a commonly used electronic format unless you specify otherwise.

Data Usage

The data collected will be used to:

  • Provide and improve our services.
  • Personalize your experience.
  • Facilitate communication between users.
  • Process bookings and payments.
  • Provide location-based services.
Data Sharing

We do not share your personal information with third parties except:

  • With service providers who perform functions on our behalf.
  • If required by law or to protect our rights.
Security

We use SSL encryption to protect your data during transmission and implement various security measures to safeguard your information.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

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